Content Mining and Sentiment Analysis of Online Comments for Ethnic Museums in Autonomous Regions

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  • School of Public Administration,Xiangtan University,Xiangtan 411105,Hunan,China

Received date: 2023-04-01

  Revised date: 2023-08-02

  Online published: 2024-03-29

Abstract

This paper uses the methods of LDA theme recognition and SonwNLP sentiment analysis to conduct on topic extraction and sentiment analysis in tourist's online reviews of museums in five autonomous regions. The conclusion is as follows: 1) Tourists' emotions towards the five museums in five autonomous regions were positive on the whole,and they had a high degree of recognition and satisfaction towards the five museums. They were most concerned about the exhibits which showed the local history and culture,and were interested in the collections of "the Beauty of Loulan" and "dinosaurs". 2) According to the analysis results of high-frequency words,the rank of the number of valid comments by visitors to the five museums was Xinjiang Uygur Autonomous Region Museum,Inner Mongolia Museum,Ningxia Hui Autonomous Region Museum,Tibet Museum and Guangxi Zhuang Autonomous Region Museum. 3) The theme of visitors' popular comments on five museums focuses on the social education function of the collection,the recognition of ethnic history and culture and regional characteristics,the collection display and venue services. It can comprehensively improve the management,operation and public cultural service capabilities of five museums: improving the quality of collections,promoting the digital construction of collection resources,improving the display level of exhibits,optimizing the explanation service,improving the on-site service skills and management and operation level,and strengthening the integration and joint construction of museums and higher education,strengthening publicity and so on.

Cite this article

MAO Taitian, WU Yuhao, HUANG Wenjia . Content Mining and Sentiment Analysis of Online Comments for Ethnic Museums in Autonomous Regions[J]. Economic geography, 2023 , 43(8) : 229 -236 . DOI: 10.15957/j.cnki.jjdl.2023.08.023

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